AML and KYC Policy

Purpose

Spinbet applies Anti-Money Laundering (AML) and Know Your Customer (KYC) controls to protect users and to help prevent fraud, money laundering, and other financial crime.

This policy describes the checks we may perform and the information we may request.

Why Verification Is Required

We may verify users to confirm identity and age, prevent fraud and account takeover, comply with legal and regulatory obligations, confirm payment ownership and transaction legitimacy, and support risk controls.

When We Perform Checks

Verification may be required at registration or first deposit, before the first withdrawal, when you change key account details (name, address, email, phone), when account activity triggers risk indicators (unusual volume, rapid deposits/withdrawals), where a payment provider requests additional checks, or periodically as part of ongoing monitoring.

Documents We May Request

Proof of identity

  • passport
  • driver licence
  • national identity card (where applicable)

Proof of address

  • utility bill
  • bank statement
  • government letter

Payment method verification

  • proof of ownership for cards or e-wallets (masked details may be acceptable)
  • transaction receipts or screenshots where appropriate

Source of funds and source of wealth

  • payslips or employment letter
  • bank statements showing income deposits
  • documentation of savings, investments, or asset sale
  • other evidence appropriate to the situation

How We Handle Your Information

Verification information is used only for compliance, security, and fraud prevention, and is handled with appropriate safeguards. For more detail, see the Privacy Policy.

Transaction Monitoring

We monitor transactions for indicators of prohibited activity, which may include rapid in-and-out movement of funds, inconsistent location/device signals, multiple accounts linked to shared identifiers, and unusual betting patterns linked to suspected abuse.

Outcomes of Checks

If verification is not completed or information is inconsistent, we may request additional documentation, limit deposits or gameplay, delay or refuse withdrawals pending review, or suspend/close the Account in cases of suspected breach.

Retention

We retain verification and transaction records for as long as necessary to meet compliance, audit, and dispute-resolution needs.

Contact

If you have questions about AML/KYC checks or document requests, contact Spinbet Support via the website contact channels.